Find My Order

[Important Notice]

The operation of the Norton Store by SB Technology, Inc. will be transferred to the manufacturer, Gen Digital Inc. as of Monday, March 31, 2025.

Please note that some customers may still be able to cancel their automatic renewal on this site after the transfer of operation. For details on the procedure, please log in from this page and follow the instructions to cancel your subscription.

For more details, please refer to the Norton Store Operation Transfer Notice.

*If you are a new customer, please go to the purchase page.

You can find your online order, edit settings and download your product after log in.
(Download is not available after the download period is expired.)
Please type your order number and your phone number that you entered during the checkout.

Order Number

Phone Number

※ For customers who have order number starting with AP or NP

On this page, you can check the information of the order number starting with NSHK.
If you have an order number starting with AP or NP, please check the following.
How to check your order number starting with AP or NP